Conflict and Resolution Book

This is a concise and informative text on the paralegal's role in alternative dispute resolution (ADR). Both brief and affordable, this paperback provides all the essential information required to support any course for paralegals that includes discussion of negotiation, mediation, arbitration, or other forms of ADR.

With thoughtful, contemporary perspectives on such issues as race, gender, and cultural expectations, the author explores such key topics as:
• the nature and sources of conflict, and ways of resolving it
• negotiation theories, approaches, and practical techniques
• mediation models, skills, and practicing neutrality
• the arbitrator's role in resolving disputes
• other adjudicative and nonadjudicative processes
• policy issues, such as institutionalizing and regulating ADR... and all the crucial trends in this growing area of today's legal practice.

Chapters include role plays and skill development exercises, as well as detailed discussion of ethical issues and practical applications in various spheres where disputes commonly arise—-from families and schools to construction projects and the environment. Give your students the opportunity to apply theory to real-life situations and test newly-learned skills in the classroom with Conflict and Resolution.

Useful appendices include: common forms; Standards of Conduct for Mediators; Code of Ethics for Arbitration in Commercial Disputes; and recommendations for mandatory mediation.