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Preface | ||
Acknowledgments | ||
Cast of Characters | ||
Ch. 1 | Introduction | 3 |
Ch. 2 | Hard Results, Soft Concerns | 21 |
Ch. 3 | Setting an Example of Non-Authoritarian Leadership | 41 |
Ch. 4 | Learning Labs: Teaching Techniques for Thinking Differently | 53 |
Ch. 5 | Combining Engineering Innovation with Human Relations: The Harmony Buck | 73 |
Ch. 6 | Partnerships | 85 |
Ch. 7 | Process Innovation in the Context of a Large Organization | 91 |
Ch. 8 | Practice Without Preaching | 115 |
Ch. 9 | Why the Battle Was Won, But the War Was Lost | 137 |
Ch. 10 | Challenging the Catch-22 Inside Ourselves | 149 |
Ch. 11 | A Reader's Guide for Using the AutoCo Epsilon Project Learning History in Organizations | 179 |
Endnotes | 213 |
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