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Arts Marketing Insights: The Dynamics of Building and Retaining Performing Arts Audiences Book

Arts Marketing Insights: The Dynamics of Building and Retaining Performing Arts Audiences
Arts Marketing Insights: The Dynamics of Building and Retaining Performing Arts Audiences, , Arts Marketing Insights: The Dynamics of Building and Retaining Performing Arts Audiences has a rating of 3.5 stars
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Arts Marketing Insights: The Dynamics of Building and Retaining Performing Arts Audiences, , Arts Marketing Insights: The Dynamics of Building and Retaining Performing Arts Audiences
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Digital Copy
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  • Arts Marketing Insights: The Dynamics of Building and Retaining Performing Arts Audiences
  • Written by author Joanne Scheff Bernstein
  • Published by Wiley, John & Sons, Incorporated, November 2006
  • Audience behavior began to shift dramatically in the mid 1990s. Since then, people have become more spontaneous in purchasing tickets and increasingly prefer to choose specific programs to attend rather than to buy a subscription series. Arts attenders al
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Authors

Foreword (Philip Kotler).

Introduction.

The Author.

Prologue.

1. The State of Performing Arts Attendance and the State of Marketing.

2. Exploring Characteristics of Current and Potential Performing Arts Audiences.

3. Understanding the Consumer Mind-Set.

4. Planning Strategy and Applying the Strategic Marketing Process.

5. Using Strategic Marketing to Define, Deliver, and Communicate Value.

6. Delivering Value Through Pricing Strategies.

7. Conducting and Using Marketing Research.

8. Leveraging the Internet and E-Mail Marketing.

9. Identifying and Capitalizing on Brand Identity.

10. Building Loyalty: Subscriptions and Beyond.

11. Valuing the Single Ticket Buyer.

12. Focusing on the Customer Experience and Delivering Great Customer Service.

Epilogue.

Notes.

Index.


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