Communication between doctors and patients Book

Touchy feely text book. Apparently there are different cultures in the world and we should respect them. Spends 360 pages saying things everyone already knows. i.e., Apparently our families and environment teach us culture, but not everyone in the same culture is the same, no way. repeats the 10 pages worth of insightful, less obvious, but still relatively obvious points throughout the whole book like we didn't get it the first time. never seen a book that wastes as many words as this book. not to go on and on here, but the authors should be ashamed.