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Book Categories |
| Ch. 1 | First impressions | 1 |
| Ch. 2 | Indian history and religion | 7 |
| Ch. 3 | Contemporary Indian politics | 25 |
| Ch. 4 | Culture and food | 39 |
| Ch. 5 | Domestic travel | 47 |
| Ch. 6 | Security concerns | 57 |
| Ch. 7 | The outsourcing drivers | 67 |
| Ch. 8 | The major industry players in India | 81 |
| Ch. 9 | Ownership models and partnership | 105 |
| Ch. 10 | The major outsourcing locations | 115 |
| Ch. 11 | Industry associations and research bodies | 125 |
| Ch. 12 | Management checklist introduction | 139 |
| Ch. 13 | Outsourcing objectives | 141 |
| Ch. 14 | Destination India | 151 |
| Ch. 15 | Outsourcing flavours | 163 |
| Ch. 16 | Success criteria | 173 |
| Ch. 17 | Vendor selection | 181 |
| Ch. 18 | Legal contract arrangement | 193 |
| Ch. 19 | Quality and the service level agreement | 209 |
| Ch. 20 | Migration and knowledge transfer | 225 |
| Ch. 21 | Culture and communication | 235 |
| Ch. 22 | Adapt the organisation | 247 |
| Ch. 23 | Employee transition and exit management | 257 |
| Ch. 24 | The risk factors | 267 |
| Ch. 25 | Future potential | 281 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Kevin Murphy
reviewed Outsourcing to India on June 10, 2017
Outsourcing to India
Long-winded, but extremely thorough.
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