Creating Productive Organizations: Developing Your Work Force Manual Book

Introduction Purpose Challenges What Can We Do?
Getting Started Where We've Been Where We're Going Getting Prepared for Action The Constants in Our Lives Constants The Changing Role of the Manager The Need to Reinterpret and Reinvent How, Where, and When We Work How to Achieve, Sustain, and Improve Productivity in the Long Run How to Re-Design the Whole Organization Learning Organization Re-Design Processes Mission Statements Building a Base for Your Personal Equation Basic of Behavior Perception = Reality?: The Role of Biases Personal Equation Operational Definitions Setting Up Variables for Your Personal Equation First Elements in My Personal Equation Environment, Organizations, and Technology Environment Technology Organizations Ways to Compare Organizations Future Directions Personal and Organizational Productivity Product-Based and Service-Based Organizations Definitions Used to Describe Work The Nature of Work Examining Work and Classifying Work Activities: Look at Your Job A Systems View of Work Introduction to Business Process Analysis and Business Process Reengineering A Systems Approach A Systems Model Building a Systems Model of Work Activities and Outcomes Where Does Change Fit In?
Advantages of a Systems Approach Human Factors and Work Processes and Results Human Factors The Core-Unique-Expanding (C-U-E) Model Assumptions Incorporate Skills and Talents into a Meaningful Whole The Core-Unique-Expanding Model The Core-Unique-Expanding (C-U-E) Model Uses of the Core-Unique-Expanding Model Alternatives