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Book Categories |
Acknowledgements | ||
Introduction | 1 | |
Ch. 1 | Differing Cultural Assumptions | 5 |
Ch. 2 | How Decisions are Made | 25 |
Ch. 3 | Total Quality Management | 49 |
Ch. 4 | Japanese Management Working Practices | 66 |
Ch. 5 | Some Results of the Interviews | 127 |
Afterword | 147 | |
Appendix: How Interviewing was conducted | 149 | |
References | 151 | |
Index | 154 |
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