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Book Categories |
| 1 | The business and competitive environment | 1 |
| 2 | Strategy | 13 |
| 3 | The legal and regulatory environment | 27 |
| 4 | The social environment | 45 |
| 5 | The technology environment | 63 |
| 6 | Business analysis and change management | 91 |
| 7 | Projects and project management | 107 |
| 8 | Methodologies and techniques | 133 |
| 9 | Risk management | 157 |
| 10 | Understanding customers : customer knowledge management | 189 |
| 11 | Customer relationship management | 197 |
| 12 | Customer differentiation | 215 |
| 13 | Customer contact : customer management system | 239 |
| 14 | Customer customisation and experience | 257 |
| 15 | Management information | 267 |
| 16 | Operational systems design | 285 |
| 17 | Delivery channels | 319 |
| 18 | Channel integration | 355 |
| Price | Condition | Delivery | Seller | Action |
| $101.25 | Digital |
| WonderClub |
Randy Mercer
reviewed Customer Information Management on April 14, 2014
Customer Information Management
Aside from my enjoyment of Art Collins' writing style, I appreciate the unique focus of this book on that even start traders have their weak spots and fail at times. It is a great to understand that even the pros do not win consistently and that trading is not about being perfect, but about perseverance and risk management.
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Add Customer Information Management, * Information management is the crucial skill in financial services * Covers the very latest (and possible future) delivery channels In the financial services industry, information is the key resource, and extracting value from it is the key to com, Customer Information Management to the inventory that you are selling on WonderClubX
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Add Customer Information Management, * Information management is the crucial skill in financial services * Covers the very latest (and possible future) delivery channels In the financial services industry, information is the key resource, and extracting value from it is the key to com, Customer Information Management to your collection on WonderClub |