Evaluating Impact: Evaluation and Continual Improvement for Performance Improvement Practitioners Book

Defining and Delivering Successful Professional Practice Series

Evaluating Impact:
Evaluation and Continual Improvementfor Performance Improvement Practitioners

by Ingrid Guerra-López, Ph.D.

Evaluation takes enormous time, money and resources. So, why do we go through all the trouble? Because the ultimate goal is to create positive change—and that’s where this practical book comes in.

Evaluating Impact uses a common-sense approach to conducting data-driven evaluations that are simple and efficient—and deliver the improved and measurable performance you want.

This is the sixth in the Defining and Delivering Successful Professional Practice—HPT in Action series of six books on defining and delivering measurable performance improvement.

Learn how to let the evaluation purpose drive the questions you ask, set the stage for deciding what data to collect and how to collect it, and make sense of the data so your
recommendations are justifiable.

A clearly written resource that breaks down the evaluation process into seven easy steps

You’ll learn how to:

1. Ensure commitment from stakeholders through a responsive evaluation.
2. Link organizational goals and relevant evaluation questions.
3. Find the right indicators and matrix to answer evaluation questions.
4. Use the right data collection methods that will render useful data.
5. Apply data analysis techniques that will allow you to draw justifiable conclusions.
6. Deliver an evaluation report that clearly communicates how to improve performance.
7. Supportchange and continual improvement by monitoring and modifying performance as required.

Plus, you’ll find the case study at the end of each chapter illuminating and useful as you begin your next evaluation project.