90 Days to Success as a Project Manager Book

Introduction xiii

Part I Starting a Project

Chapter 1 Welcome to the Brave New World of Project Management 3

Projects Are Everywhere 4

Where There Is a Project, There Is Project Management 5

Project Management Is Made of Processes 8

Standardize This 9

Quick Success Mantras 11

Chapter 2 Rollercoaster Ride to Project Management: Buckle Up 13

What Are Projects? 14

Defining Projects 15

Defining Operations 16

What Is Project Management? 18

The Life of a Project 21

Initiating a Project 21

Planning the Project 22

Executing the Project 22

Monitoring and Controlling the Project 23

Closing the Project 23

Understanding the Project Management Knowledge Areas 25

Managing Project Scope 25

Managing Project Time 26

Managing Project Cost 26

Managing Human Resources 26

Managing Project Procurement 26

Managing Project Risk 27

Managing Project Quality 27

Managing Project Integration 28

Managing Project Communication 28

Standardize This 29

Process Mapping 29

Understanding a Process 32

Quick Success Mantras 34

Chapter 3 So You Want to Be a Project Manager 35

The Role of a Project Manager: Big Picture 37

Playing the Role of a Project Manager 39

One Head, Many Hats 40

Management Skills of a Project Manager 41

Interpersonal Skills of a Project Manager 44

Expectations and Success 46

Know Your Stakeholders 47

Excelling in the Project Environment 49

Understanding the Organizational Culture 49

Understanding the Organizational Structure 50

Understanding the Global Environmental Factors 53

Identifying Environmental Factors and Process Assets 54

Standardize This 56

Quick Success Mantras 59

Chapter 4 Initiating aProject 61

Initiating a Project: Big Picture 62

Where Projects Come From 64

Defining the Project 66

Laying Down the Foundations for Success 66

Documenting the Project Definition 67

Understanding Project Selection 71

Benefit Measurement Methods 71

Constrained Optimization Methods 75

Expert Judgment 75

Getting Project Authorization 75

Identifying the Project Stakeholders 76

Stakeholder Analysis 77

Stakeholder Management Strategy 78

Standardize This 80

Quick Success Mantras 81

Part II Planning the Project

Chapter 5 Scoping the Project 85

Planning the Project: Big Picture 86

Managing the Project Scope: Big Picture 89

Collecting Requirements for the Project 90

Stakeholder Requirements Document 92

Requirements Management Plan 92

Requirements Traceability Matrix 93

Defining the Project Scope 94

Determining the Scope 94

Documenting the Scope: Project Scope Statement 95

Organizing the Project Work into the Work Breakdown Structure 98

Decomposition 99

What You Get from Creating the WBS 101

Standardize This 103

Quick Success Mantras 104

Chapter 6 Scheduling the Project 105

Managing Time: Big Picture 107

Defining Schedule Activities 109

Preparing for Defining Activities 109

How Do You Really Define the Activities? 110

Results of Defining Activities 111

Sequencing Schedule Activities 112

Determining Dependencies 112

Putting the Activities into an Order 114

Estimating Activity Resource Requirements 116

What You Need to Make the Resource Estimates 117

What You Get from Resource Estimates 118

Estimating Activity Time Requirements 118

Estimation Techniques 121

Scheduling Activities 124

What You Need to Schedule Activities 124

Tools and Techniques for Schedule Development 125

Output of the Schedule Development Process 131

Standardize This 132

Quick Success Mantras 134

Chapter 7 Planning for Project Resources 137

Planning for Resources: Big Picture 138

Developing the Human Resource Plan 139

Preparing for Resource Planning 140

Performing Resource Planning 143

What the Human Resource Plan Contains 145

Estimating Costs and Determining Budget 148

Estimating Project Costs 149

Determining Project Budget 151

Procuring the Project Resources 152

Planning for Procurement 153

Standardize This 157

Quick Success Mantras 158

Chapter 8 Planning for Project Communication 161

Managing Project Communication: Big Picture 163

Communication Types and Models 164

Basic Types of Communication 165

Virtual Communication Models 167

Bus Communication Model 170

Ring Communication Model 171

Star Communication Model 172

Mesh Communication Model 174

Communication Networks and Systems 175

Planning Project Communication 176

Communication Requirements Analysis 177

Communication Technology Determination 177

Communication Management Plan 178

The Many Faces of Communication 179

Standardize This 180

Quick Success Mantras 180

Chapter 9 Planning for Quality and Risk Management 183

Understanding Quality Management 184

Planning Quality 186

Preparing for Quality Planning 186

How You Actually Plan for Quality 188

What You Get from Quality Planning 189

Understanding Risk Management 190

Planning Risk Management 191

Identifying Risks 196

What Goes into Identifying Risks 196

Toolbox for Risk Identification 197

Here Comes the Risk Register 200

Analyzing Risks 201

Qualitative Analysis 201

Quantitative Analysis 205

Planning the Risk Response 211

Input to Risk Response Planning 211

Tools and Techniques for Risk Response Planning 212

Output of Risk Response Planning 215

Standardize This 217

Quick Success Mantras 218

Part III Executing the Project

Chapter 10 Managing Project Work 223

Executing a Project: Big Picture 224

Directing and Managing Project Execution 226

Preparing for Directing and Managing Project Execution 227

What Directing and Managing Project Execution Accomplishes 228

Performing Quality Assurance 231

Input to Performing Quality Assurance 231

Tools and Techniques for Performing Quality Assurance 232

Output of Performing Quality Assurance 233

Conducting Procurements 234

Input to Conducting Procurements 234

Tools and Techniques for Conducting Procurements 237

Output of Conducting Procurements 240

Standardize This 241

Quick Success Mantras 241

Chapter 11 Building and Managing the Project Team 243

Human Resource Management: Big Picture 245

Acquiring a Project Team 246

Getting Ready to Acquire the Project Team 246

What Helps in Acquiring the Project Team 248

What You Actually Acquire 250

Developing the Project Team 251

Tools and Techniques of Team Development 252

Managing the Project Team 257

Input to Managing the Project Team 257

Tools and Techniques for Managing the Project Team 258

Output of Managing the Project Team 261

Standardize This 263

Quick Success Mantras 263

Chapter 12 Managing the Stakes 265

Stakeholder Management: Big Picture 266

Managing Stakeholder Expectations 267

Distributing Information 270

Input to Information Distribution 270

Tools and Techniques for Information Distribution 271

Output of Information Distribution 273

Standardize This 273

Quick Success Mantras 274

Part IV Monitoring and Controlling the Project

Chapter 13 Monitoring and Controlling the Project Work 277

Monitoring and Controlling the Project: Big Picture 279

Controlling Changes in an Integrated Way 280

Incoming Stream of Change Requests 281

Tools and Techniques for Integrated Change Control 282

Output from Integrated Change Control 283

Controlling Quality 284

Talking the Quality Talk 284

Input to Quality Control 285

Tools and Techniques for Quality Control 286

What Comes Out of Quality Control 293

Administering Procurements 294

Standardize This 295

Quick Success Mantras 296

Chapter 14 Monitoring and Controlling the Golden Triangle 297

Monitoring and Controlling the Golden Triangle: The Big Picture 298

Controlling Schedule 300

Input to Schedule Control 300

Tools and Techniques for Schedule Control 301

Output of Schedule Control 302

Controlling Scope 304

Measuring Performance 305

Performance Measurement Analysis for Cost Control 306

Schedule Performance in Terms of Cost 309

Forecasting Techniques 310

Standardize This 313

Quick Success Mantras 313

Chapter 15 Monitoring and Controlling Reporting and Risks 315

Performance Reporting and Risk Controlling: Big Picture 316

Performance Reporting 317

What Goes into Performance Reporting 318

Tools and Techniques for Performance Reporting 319

What Comes Out of Performance Reporting 320

Monitoring and Controlling Risks 321

Tools and Techniques for Risk Monitoring and Controlling 321

Output from Risk Monitoring and Controlling 323

Standardize This 324

Quick Success Mantras 325

Part V Finishing the Project

Chapter 16 Closing the Project: Reaching the Finish Line 329

Closing the Project: Big Picture 330

Verifying the Scope of Project Deliverables 332

Performing Project Closure 333

Input to the Close Project Process 333

Output of the Close Project Process 334

Performing Procurement Closure 336

Input to Closing Procurements 337

Tools and Techniques for Closing Procurements 337

Output of Closing Procurements 338

The Finishing Touch 338

Reviewing the Project 339

Releasing the Resources 339

Saying Goodbye: The Project Turnover 340

Standardize This 340

Quick Success Mantras 341

Chapter 17 Project Management for Success 343

The Big Picture of Project Management 344

The Art and Science of Project Management 346

The Top 10 Rules of Success in Project Management 346

Quick Success Mantra 348

Index 349