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Reference and Information Services An Introduction Book

Reference and Information Services An Introduction
Reference and Information Services An Introduction, Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services-including interlibrary loan, document delivery, and readers' ad, Reference and Information Services An Introduction has a rating of 1.5 stars
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Reference and Information Services An Introduction, Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services-including interlibrary loan, document delivery, and readers' ad, Reference and Information Services An Introduction
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  • Reference and Information Services An Introduction
  • Written by author Richard E. Bopp
  • Published by Libraries Unlimited Inc, 1995/07/15
  • Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services-including interlibrary loan, document delivery, and readers' ad
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Authors

Preface
Acknowledgments
List of Contributors
Pt. I Concepts and Processes
1 History and Varieties of Reference Services 3
2 Ethical Aspects of Reference Service 28
3 The Reference Interview 47
4 Bibliographic Control, Organization of Information, and Search Strategies 69
5 Electronic Resources for Reference 97
6 Understanding Electronic Information Systems for Reference 126
7 Access-Related Reference Services 149
8 Instruction 177
9 Reference Service Improvement: Staff Orientation, Training, and Continuing Education 210
10 Evaluation of Reference Services 245
11 Organizing, Delivering, and Managing Reference Services 265
12 Reference Services for Specific Populations 279
Pt. II Information Sources and Their Use
13 Selection and Evaluation of Reference Sources 309
14 Directories 331
15 Almanacs, Yearbooks, and Handbooks 357
16 Biographical Sources 381
17 Dictionaries 409
18 Encyclopedias 433
19 Geographical Sources 460
20 Bibliographic Sources 480
21 Indexes and Abstracts 509
22 Government Documents and Statistics Sources 537
Author/Title Index 595
Subject Index 611


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Reference and Information Services An Introduction, Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services-including interlibrary loan, document delivery, and readers' ad, Reference and Information Services An Introduction

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Reference and Information Services An Introduction, Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services-including interlibrary loan, document delivery, and readers' ad, Reference and Information Services An Introduction

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Reference and Information Services An Introduction, Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services-including interlibrary loan, document delivery, and readers' ad, Reference and Information Services An Introduction

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