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Book Categories |
Preface | ||
Acknowledgments | ||
List of Contributors | ||
Pt. I | Concepts and Processes | |
1 | History and Varieties of Reference Services | 3 |
2 | Ethical Aspects of Reference Service | 28 |
3 | The Reference Interview | 47 |
4 | Bibliographic Control, Organization of Information, and Search Strategies | 69 |
5 | Electronic Resources for Reference | 97 |
6 | Understanding Electronic Information Systems for Reference | 126 |
7 | Access-Related Reference Services | 149 |
8 | Instruction | 177 |
9 | Reference Service Improvement: Staff Orientation, Training, and Continuing Education | 210 |
10 | Evaluation of Reference Services | 245 |
11 | Organizing, Delivering, and Managing Reference Services | 265 |
12 | Reference Services for Specific Populations | 279 |
Pt. II | Information Sources and Their Use | |
13 | Selection and Evaluation of Reference Sources | 309 |
14 | Directories | 331 |
15 | Almanacs, Yearbooks, and Handbooks | 357 |
16 | Biographical Sources | 381 |
17 | Dictionaries | 409 |
18 | Encyclopedias | 433 |
19 | Geographical Sources | 460 |
20 | Bibliographic Sources | 480 |
21 | Indexes and Abstracts | 509 |
22 | Government Documents and Statistics Sources | 537 |
Author/Title Index | 595 | |
Subject Index | 611 |
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Add Reference and Information Services An Introduction, Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services-including interlibrary loan, document delivery, and readers' ad, Reference and Information Services An Introduction to the inventory that you are selling on WonderClubX
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Add Reference and Information Services An Introduction, Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services-including interlibrary loan, document delivery, and readers' ad, Reference and Information Services An Introduction to your collection on WonderClub |