Managing Upward: Strategies for Succeeding With Your Boss Book

Section 1: Introduction What Is a Boss? Why Are You Reading This Book? Defining the Partnership and How It Can Work Better Think About Your Situation Clarify Your Relationship
Section 2: Focusing on the Big Picture Where Do I Start? Other Ways to Find Out Your Boss' Priorities Blend Goals Blocks to Goal Achievement Overcoming Blocks
Section 3: Communicate with Impact What Is Effective Communication? Communication Gaps How Well Do You Comprehend or Listen?
Section 4: Talk's Not Cheap: Building Bridges Via Meetings Let's Talk! Before You Jump In Getting Started Getting Action from Bi-Weekly Meetings The High Cost of Meetings If Your Boss Is the Meeting Leader
Section 5: Confronting with Compassion How Can You Critique Your Manager? Five S's of Providing Unsolicited Feedback Select Your Timing Secure the Boss' Permission Share Specifics Show Team Benefits Summarize Your Agreement
Section 6: How to Read Your Boss Reading Your Boss The Stop Sign
Section 7: The Care and Feeding of a Boss Six Ways to Become a Star Successful Employee Actions Praising Upward Things Bosses Don't Want
Section 8: Managing Time Management Monsters Productivity Principles How to Manage the Monsters Interruptions Changing Priorities Coping with Multiple Bosses Lack of Information Unavailable Boss Disorganized Boss
Section 9: Coping with Dreadful Bosses All Bosses Are Not Created Equal Intolerable Boss Behavior What Can You Do? Risk to Action Steps Diagram Good Guy/Bad Guy The Bottleneck Boss
Section 10: Chutes or Ladders Assess Yourself Evaluating Your Scoresheet How to Achieve Good Performance Evaluations
Section11: The Final Episode About the Authors