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Preface | ||
The Author | ||
Pt. 1 | Building a Brighter Future for American Health Care | 1 |
1 | Why Hospitals Fail | 3 |
2 | Reinventing the American Hospital | 14 |
Pt. 2 | How the New American Hospital Functions | 31 |
3 | Unleashing People for Contribution | 33 |
4 | Delivering the Service Strategy | 56 |
5 | The Quality-Productivity-Innovation Equation | 84 |
6 | A Streamlined Management System | 116 |
7 | Optimizing Organizational Structure | 137 |
Pt. 3 | Succeeding in Organizational Renewal | 157 |
8 | Leading the Transition | 159 |
9 | Managing Wide-Scale Change and Reconstruction | 185 |
10 | Preparing for Transformation | 210 |
11 | Implementing the Renewal Strategy | 228 |
12 | Accelerating the Change Process | 260 |
13 | Driving Change with Rewards | 276 |
Recommended Readings | 294 | |
Index | 301 |
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Add Creating the New American Hospital: A Time for Greatness, At a time when the health care industry is going through a crisis—closures, layoffs, litigation, soaring costs, dissatisfied customers, and increased turnover—some hospitals have dramatically improved quality, productivity, and profitability. How? The lea, Creating the New American Hospital: A Time for Greatness to the inventory that you are selling on WonderClubX
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Add Creating the New American Hospital: A Time for Greatness, At a time when the health care industry is going through a crisis—closures, layoffs, litigation, soaring costs, dissatisfied customers, and increased turnover—some hospitals have dramatically improved quality, productivity, and profitability. How? The lea, Creating the New American Hospital: A Time for Greatness to your collection on WonderClub |