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Book Categories |
1 Customer Service Planning: A New Approach 1
2 Product Quality: The Need for Change 5
3 Limitations of MRP/ERP 9
4 Common Parts Problems and the Failure of MRP and Non-MRP Solutions 19
5 Customer Satisfaction Planning: The Theory 27
6 Customer Satisfaction Planning: Implementation 43
7 Manufacturing Planning: Supply and Demand 59
8 Order Management and Manufacturing Scheduling 65
9 Supply Chain and Business Management 73
10 Building Customer Relations with CSP 81
11 Making the Switch: How to Convert to Customer Satisfaction Planning 87
Glossary 97
About the Author 101
Index 103
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
David Skaar
reviewed Customer Service Planning on March 11, 2015
Customer Service Planning
Good
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Add Customer Service Planning, Focus on Customer Satisfaction for Increased Profit Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, Customer Satisfaction Plan, Customer Service Planning to the inventory that you are selling on WonderClubX
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Add Customer Service Planning, Focus on Customer Satisfaction for Increased Profit Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, Customer Satisfaction Plan, Customer Service Planning to your collection on WonderClub |
