Lion Taming : Working Successfully with Leaders, Bosses, and Other Tough Customers Book

	Acknowledgments	ix
Part 1	Lions Are Never Tame
Chapter 1	Lions Are Never Tame	3
Chapter 2	Getting Inside the Lion's "Skull"	25
Chapter 3	The Top of the Food Chain	53
Chapter 4	Bringing Out the Lion Tamer in You	71
Part 2	The Art of Lion Taming
Chapter 5	The Art of Lion Taming	85
Chapter 6	Courage, the Whip, and the Chair	111
Chapter 7	The Lion's Pedestal	137
Chapter 8	Sticking Your Head in the Lion's Mouth	161
Chapter 9	Lion Taming in Action	181
Part 3	Lion Taming Is Really Lion Teaming
Chapter 10	Lion Taming Is Really Lion Teaming	191
Chapter 11	Bringing Out the Lion Teamer in You!	211
Chapter 12	Performing in the Center Ring	225
Chapter 13	Building the Lion Team	245
	Conclusion: Take Your Bow	271
	References	275
	Notes	277
	Summary of Secrets of the Lion Tamers	283
	Index	287
	About the Author	291