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Foreword ix
Introduction xi
I. Achieving Excellence
Chapter 1: Mission 3
An Inspiring Long-Term Purpose
Chapter 2: Culture 25
How We Do Things around Here
Chapter 3: Recruiting 47
Getting the Right People
Chapter 4: Developing People 65
Training, Educating, and Organizing for Excellence
Chapter 5: Client Relationships 97
Developing Ties That Last
Chapter 6: Innovation 111
Changing How the Game Is Played
Chapter 7: Macro Innovation 133
Changing the Game
Chapter 8: Leadership 151
Bringing the Secrets Together
Chapter 9: . . . and Luck 173
Sometimes It Really Matters
II. Sustaining Excellence
Chapter 10: Trouble 181
Excellence Challenged
Chapter 11: Arthur Andersen 211
Excellence Lost
Afterword 245
Thanks 249
Notes 251
About the Author 285
Index 287
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Add What It Takes: Seven Secrets of Success from the World's Greatest Professional Firms, Expert insights on what sets the great professional firms apart from all the rest Having devoted a career that spans fifty years to consulting with and studying professional firms in the Americas, Asia, and Europe, author Charles Ellis learned f, What It Takes: Seven Secrets of Success from the World's Greatest Professional Firms to the inventory that you are selling on WonderClubX
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Add What It Takes: Seven Secrets of Success from the World's Greatest Professional Firms, Expert insights on what sets the great professional firms apart from all the rest Having devoted a career that spans fifty years to consulting with and studying professional firms in the Americas, Asia, and Europe, author Charles Ellis learned f, What It Takes: Seven Secrets of Success from the World's Greatest Professional Firms to your collection on WonderClub |