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Book Categories |
| Acknowledgments | ||
| Introduction | ||
| Pt. 1 | Checking for Bare Essentials | 1 |
| Ch. 1 | The Importance of Checking for Bare Essentials | 3 |
| Ch. 2 | Ambulance Services | 10 |
| Ch. 3 | Building Code Enforcement | 15 |
| Ch. 4 | Government Finance | 21 |
| Ch. 5 | Human Resources | 26 |
| Ch. 6 | Park and Recreation Services | 32 |
| Ch. 7 | Police Services | 38 |
| Ch. 8 | Property Assessment | 45 |
| Ch. 9 | Public Works Agencies | 51 |
| Ch. 10 | Web Site Design | 58 |
| Pt. 2 | Benchmarking Made Easy | 65 |
| Ch. 11 | Why Should Elected Officials Benchmark? | 67 |
| Ch. 12 | Two Basic Building Blocks | 74 |
| Ch. 13 | Benchmarking the Costs of Government Services | 81 |
| Ch. 14 | Benchmarking the Workload of Government Services | 89 |
| Ch. 15 | Benchmarking the Efficiency of Government Services | 96 |
| Ch. 16 | Benchmarking the Quality of Government Services | 102 |
| Ch. 17 | Benchmarking the Quality of Life in Your Community | 108 |
| Ch. 18 | Gaining Support Benchmarks | 117 |
| App. A | Easy Guide for Customer and General Population Surveys | 129 |
| App. B: Helpful Web Sites, Organizations and Publications | 139 |
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| $99.99 | Digital |
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Add Does Your Government Measure Up?: Basic Tools for Local Officials and Citizens, Written for candidates, elected and appointed government officials as well as concerned citizens in small cities, towns, and villages, Does Your Government Measure Up? is a tool for improving local government. This book introduces the bare essentials f, Does Your Government Measure Up?: Basic Tools for Local Officials and Citizens to the inventory that you are selling on WonderClubX
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Add Does Your Government Measure Up?: Basic Tools for Local Officials and Citizens, Written for candidates, elected and appointed government officials as well as concerned citizens in small cities, towns, and villages, Does Your Government Measure Up? is a tool for improving local government. This book introduces the bare essentials f, Does Your Government Measure Up?: Basic Tools for Local Officials and Citizens to your collection on WonderClub |