The Only Personal Letter Book You'll Ever Need Book

What do you say to a company that's trying to rip you off? How do you straighten out a sticky credit dispute, argue successfully with an uncaring bank - or communicate with an insensitive doctor? And how do you keep a friend from abusing your friendship, or solve conflicts with neighbors?

The Only Personal Letter Book You'll Ever Need provides specific examples to help you with these and hundreds of other sensitive problems. Written by experts, the 400 letters cover virtually every kind of situation, from dealing with difficult companies and individuals, to carrying on social relationships with friends, family, spouses, and lovers.

With its broad coverage and extremely helpful documents, this book is sure to become the most useful reference in your home.