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Book Categories |
Acknowledgments | ||
Introduction | ||
Ch. 1 | Reengineering versus Restructuring | 1 |
Ch. 2 | Organization for Integration | 33 |
Ch. 3 | Meeting Credentialing Expectations in the Restructured Organization | 49 |
Ch. 4 | Gaining Control of Costs | 85 |
Ch. 5 | Identifying Staffing Needs | 111 |
Ch. 6 | Operational Considerations | 149 |
Ch. 7 | Implementing the Reengineering Process | 169 |
Ch. 8 | Improving the Organization's Performance | 191 |
Ch. 9 | Maintaining the Restructured/Reengineered Organization | 211 |
Ch. 10 | Envisioning the Future of Home Care | 231 |
Appendix A: Abbreviations | 245 | |
Bibliography | 247 | |
Index | 251 |
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