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Preface | v | |
Introduction | xix | |
Irony I | Substantial Success but Pessimism About Practice | |
1. | Undercutting the Irony of Ironies with Early and Recent Data: Increasing Confidence About Domestic Success Rates over the Decades | 1 |
2. | Further Weakening the Irony of Ironies: Success Rates in Global Settings | 49 |
3. | Challenging a Critical Assumption of the Capstone Irony: Putting "Positive Response Bias" into Reasonable Perspective | 81 |
Irony II | Substantial Success with Insufficient Attention to Replication | |
4. | Toward Building Work Cultures to Order: Illustrating Replications of Generic Designs | 95 |
5. | Saving Conceptual Shortfalls from Themselves: Enriching New Public Management (NPM) as Exemplar | 131 |
6. | Checking Downstream Progress, Years Later: Replication as a Stream of Events over Time | 157 |
Irony III | Substantial Success in Global Applications While Neglecting Alternative Ethics at Work | |
7. | Responsible Freedom as the Goal in OD, Part I: Some Basic Conceptual Distinctions | 183 |
8. | Responsible Freedom as the Goal in OD, Part II: Two Western Work Ethics as the Base | 197 |
9. | Responsible Freedom as the Goal in OD, Part III: Confucian Work Ethic as the Base | 211 |
Irony IV | Substantial Success Without Consensus About a Learning Model | |
10. | Not Every Learning Design Works Every Time: Toward an "Optimum Discrepancy" to Better Target Interventions | 231 |
11. | Not Every Design "Works" Everywhere: Greater Sensitivity to Interaction of Situations and Designs | 255 |
Irony V | Substantial Success While Inadequately Assessing Large-System Interventions and Their Effects | |
12. | Illustrating Large-System Change in Business: Detailing a Design for Strategic Planning and its Effects | 281 |
13. | Illustrating Large-System Change in Government: Examining Some Surprises in Labor/Management Cooperation | 321 |
14. | Illustrating Large-System Change in Health Care: Reorganizing a Medical-Surgical Ward | 347 |
15. | Illustrating Large-System Change at the Interface: Testing Some Features of the Common Wisdom | 381 |
Irony VI | Substantial Success Without Specifying Contextual Differences | |
16. | A Probably Modest Contribution to Success Rates: Fine-Tuning OD Designs to Kinds of Crises | 407 |
17. | A Big Contributor to Heightened Success Rates, Almost Undoubtedly: OD Designs Improve Group Properties and Reduce Burnout | 429 |
Irony VII | Substantial Success Without Differentiating People | |
18. | Acknowledging Some Limitations of "One Person, One Vote": Survey/Feedback Realities and Classes of Respondents | 449 |
19. | Highlighting Differences in Personal Slack for Choice and Change, Part I: A Preliminary Profile for Burnout in OD | 475 |
20. | Highlighting Differences in Personal Slack for Choice and Change, Part II: Burnout as Covariant of Many Managerially Relevant Measures, Just About Everywhere | 497 |
Irony VIII | Substantial Success While Neglecting Easy Pieces | |
21. | Enlarging the Empowering Potential of the Workweek: Flexible Work Hours as Exemplar | 511 |
22. | Enhancing the Empowering Potential of the Concept "Workplace": Flexi-Place as Exemplar | 531 |
23. | Enhancing the Empowering Potential of the Concept "Development": Demotion as Exemplar | 545 |
Irony IX | Substantial Success Without Differentiating Kinds of Change and Designs | |
24. | Defining "Change" as Trinitarian: Estimating Whether "Change" Occurs, and How Much, Requires Specifying the Kind of Change | 565 |
25. | Really Appreciating Appreciative Inquiry: Extending OD Technology/Values and Success Rates While Preserving the Essentials | 591 |
Postscript About Multiple Ironies | ||
26. | Reducing Ironies and Increasing Success Rates: Tactics and Strategies | 605 |
Author Index | 651 | |
Subject Index | 663 |
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