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Blog Rules: A Business Guide to Managing Policy, Public Relations, and Legal Issues Book

Blog Rules: A Business Guide to Managing Policy, Public Relations, and Legal Issues
Blog Rules: A Business Guide to Managing Policy, Public Relations, and Legal Issues, From the millions of people with a conviction or cause they're eager to share with like-minded readers, to the thousands of corporations looking for a more effective and reliable way to build trust-based relationships with their customers, it's no wonder, Blog Rules: A Business Guide to Managing Policy, Public Relations, and Legal Issues has a rating of 2.5 stars
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Blog Rules: A Business Guide to Managing Policy, Public Relations, and Legal Issues, From the millions of people with a conviction or cause they're eager to share with like-minded readers, to the thousands of corporations looking for a more effective and reliable way to build trust-based relationships with their customers, it's no wonder, Blog Rules: A Business Guide to Managing Policy, Public Relations, and Legal Issues
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  • Blog Rules: A Business Guide to Managing Policy, Public Relations, and Legal Issues
  • Written by author Nancy Flynn
  • Published by AMACOM, May 2006
  • "From the millions of people with a conviction or cause they're eager to share with like-minded readers, to the thousands of corporations looking for a more effective and reliable way to build trust-based relationships with their customers, it's no wonder
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Ch. 1Why blog rules?3
Ch. 2Blogs pose unprecedented risks to business13
Ch. 3Start with a clear objective : why blog?20
Ch. 4Proceed with caution : self-assessment for would-be business bloggers26
Ch. 5Treat blog posts as business records39
Ch. 6Blogs create million-dollar (sometimes billion-dollar) legal headaches for employers47
Ch. 7Shhh! : blogs put trade secrets and confidential information at risk54
Ch. 8Blog best practices for public companies and regulated firms58
Ch. 9Use written blog rules and policy to control content, maximize compliance, and reduce liabilities67
Ch. 10Communication is key to compliance : train, train, and train some more77
Ch. 11Content can make - or break - your blog and your business85
Ch. 12Managing and editing writers' posts and readers' comments91
Ch. 13Blog etiquette, or netiquette : twelve tips to help maximize civil discourse96
Ch. 14Battling comment spam and splog103
Ch. 15Employee-bloggers beware 1 : blogging can get you fired!111
Ch. 16Employee-bloggers beware 2 : blogging can get you sued!116
Ch. 17How to blog without getting fired : eight tips for bloggers who want to keep their jobs and stay out of court120
Ch. 18The rules of engagement have changed : blogs make it harder to control your message and your brand127
Ch. 19Spreading the word and selling the brand through customer evangelists and brand bloggers133
Ch. 20Positioning the CEO-blogger as opinion leader139
Ch. 21You've been blogged : how to prepare for - and respond to - an attack in the blogosphere151
Ch. 22Best practices help keep blogstorms at bay158
Ch. 23Q&A with IBM : blog central keeps IBM employees at the forefront of technology165
Ch. 24IBM blogging policy and guidelines171
Ch. 25Q&A with Edelman179
Ch. 26Edelman's principles and code of conduct : maintaining a weblog184
App. AThirty-six blog rules : best practices to keep you out of court with your corporate reputation intact187
App. BSample blog policies191


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