The Manager's Balancing Act Book

	Introduction	1
1	Should You Share Leadership?	9
2	Making Empowerment Programs Work	27
3	How to Kickstart a Burnt-Out Department	48
4	A New Relationship: Aloyalty	69
5	Something to Accept: Continuous Improvement Means Continuous Change	89
6	Too Much Talk, Too Much E-Mail: Not Much Communication	108
7	Team Meetings: The When and the How	129
8	Value-Driven Organizations: Differences Between Values and Norms	149
9	Scaling Invisible Walls: Learning How to Span Functions	168
10	The First Step to Virtual Organizations: Practicing Distance Management	190
	Epilogue	209
	Index	213