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Acknowledgments | ||
Introduction | 1 | |
1 | What Are Illusions? | 7 |
2 | Why We "Buy In" to Illusions | 19 |
3 | Harmless, Hurtful, and Fatal Illusions | 29 |
4 | Vision: "Having a Mission Statement Means We Know Who We Are" | 39 |
5 | Priorities: "Of Course Our People Understand What's Important" | 49 |
6 | Quality: "Everybody Knows what Quality Is" | 61 |
7 | Expectations: "We Don't Know What to Expect of Those People" | 73 |
8 | Change: "We'll Get to That Later" | 83 |
9 | Consequences: "I Think We Can Get Away With That" | 95 |
10 | Comparisons: "We're Doing Better Than ööööö" | 106 |
11 | People: "Good People Can Be Successful in Jobs They Don't Like" | 117 |
12 | Openness: "We Can Run This Thing Without Sharing That Information" | 130 |
13 | Incentives: "In This Economy, They Should Be Happy to Have a Job" | 142 |
14 | Cooperation: "Just Give People a Chance and They'll Work Together" | 155 |
15 | Passion: "We Don't Need Passion If We Have a Good Plan" | 167 |
16 | Good Medicine for Bad Ideas | 181 |
17 | Soul Sweat: Winning by Facing the Truth | 194 |
18 | Dealing With the Illusions of Others | 203 |
Epilogue | 213 | |
Suggested Readings | 215 | |
Index | 221 |
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Add Fatal illusions, We labor under fatal illusions, says author Jim Lucas, when we base our behavior on what we wish to be true about our business or about the marketplace, rather than on what is actually true. We treat our symptoms while core problems fester unchecked. The , Fatal illusions to the inventory that you are selling on WonderClubX
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Add Fatal illusions, We labor under fatal illusions, says author Jim Lucas, when we base our behavior on what we wish to be true about our business or about the marketplace, rather than on what is actually true. We treat our symptoms while core problems fester unchecked. The , Fatal illusions to your collection on WonderClub |