Post-Industrial Lives: Roles and Relationships in the 21st Century Book

	Preface	ix
	Introduction	1
	Our Approach	2
	Conceptual Focus on Roles	5
	From Industrial to Post-Industrial Work Roles	9
	From Industrial to Post-Industrial Family Roles	12
	Our Challenge	16
1.	The New Society	21
	Signs of Role Change	22
	Institutional Failure	22
	New Institutional Forms	25
	Recognition of Change	28
	The Growth of Knowledge	29
	Reconceptualizing Knowledge	29
	Research and Development as a Domain of Knowledge Growth	32
	Flexible Manufacturing Automation: Implanting Knowledge in Machines	36
	Education: Implanting Knowledge in Minds	37
	Conclusions	41
2.	From Rational to Complex Work	43
	Stages of the Industrial Revolution	43
	The Process of Rationalization and Concomitant "Deskilling"	47
	The Process of Complexification	50
	The Balance Between Complexification and Rationalization	55
	Complexification and Market Change	57
	Conclusions	60
3.	Creative Minds and Complex Selves	63
	Basic Framework	64
	Mead on the Mind	64
	Mead on the Self	66
	Post-Industrial Society and Mead's Problematic	67
	From Industrial (Intelligent) to Post-Industrial (Creative) Minds	70
	The Universality of Creative Thinking	72
	Organizationally Stimulating Creativity	76
	From Industrial (Dominant) Selves to Post-Industrial (Complex) Selves	78
	Recognizing Complex Selves	83
	Extensions to the Established Literature	85
	The Complex Self Versus the Situational Self	85
	The Leisure Self as an Important Addition	86
	Conclusions	88
4.	Emotion	91
	Interaction Demands of the New Society	92
	Emotion: The Nonverbal Channel	95
	Locator Messages	97
	Specific Feelings	100
	Impression Management	101
	Freudian Slips	103
	The Growing Importance of Emotions	105
	Conclusions	108
5.	Role Redefinition: The Pivotal Micro Process	111
	Role Redefinition: The True Locus of Social Creativity	112
	Potential Solutions to Problems in Role Redefinition	116
	Failure to Successfully Redefine Roles	119
	Toward a Theory of Role Redefinition	121
	Interactionist Skills for Successful Role and Self Redefinition	122
	The Interaction Network and Conditions Inhibiting Successful Redefinition of Role or Self	123
	Characteristics of Roles and Prospects for Role Redefinition	126
	Redefinition of Selves	128
	Interplay Between Redefinition of Role and Redefinition of Self	130
	Conclusions	133
6.	Analytical Tools for Understanding Role Structures	137
	Social Interaction From the Bottom Looking Up: Robert King Merton	138
	Basic Concepts: Status-Sets, Role-Sets, and Person-Sets	139
	Basic Concepts: Role Conflict Over Expectations	141
	Criticisms	144
	Social Interaction From the Top Down: Siegfried Frederick Nadel	146
	Basic Concepts: Control Through the Coherence of Roles	147
	Basic Concepts: Complex Matrices	151
	Criticisms	152
	What Is Needed: A Vocabulary for Role Networks	154
	Networks Link Role-Sets	154
	A Typology of Variables for Role Relationships, Role-Sets, and Role Matrices	155
	Implications for Role Matrices	158
	Conclusions	159
7.	The Metamorphosis of Roles Into Interpersonal Relationships	161
	The Rise of Interpersonal Relationships and the Expression of Sentiment	162
	Occupants and Activities	163
	Time and Location	164
	Choice and Fluidity	167
	Evolution in Role-Sets and Role Matrices	168
	Internal Role Matrices in Traditional Craft Organizations	169
	Internal Role Matrices in Mechanical-Bureaucratic Organizations	172
	Role Matrices in Mixed Mechanical-Organic Organizations	173
	Organic Organizations	174
	Post-Industrial Role Matrices	176
	The Determinants of Emotion in Work Organizations	180
	The Reconstruction of Society	181
	Rebuilding Organizational Structures	185
	External Networks as Role Matrices and Governance Mechanisms	186
	Conclusions	190
	Epilogue: Sociology for the Post-Industrial Era	195
	Changes in the Way People Live	195
	Social Roles Transformed	196
	Interaction Transformed	199
	Social Networks Transformed	203
	The Deconstruction and Reconstruction of Society	205
	Sociological Theory Transformed	208
	Knowledge Growth: The Engine of Social Change	208
	Agency by Co-Determination	210
	Sociological Theory on the Meso Level	211
	Looking to the Future	215
	References	219
	Name Index	233
	Subject Index	239
	About the Authors	247