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Acknowledgments | ||
Introduction | 1 | |
Ch. 1 | What is "Managed Care"? | 5 |
Ch. 2 | Managed Care Basics: Health Maintenance Organizations | 19 |
Ch. 3 | Preferred Provider Organizations and Mental Health Point-of-Service Networks | 39 |
Ch. 4 | Employee Assistance Programs and Managed Care | 49 |
Ch. 5 | Managed Behavioral Care Systems | 71 |
Ch. 6 | Contracting with Managed Care | 115 |
Ch. 7 | Managing the Utilization Management Process | 121 |
Ch. 8 | Legal Issues and Utilization Management | 135 |
Ch. 9 | Marketing to Managed Care | 145 |
Ch. 10 | Critical Issues | 169 |
Appendix A. Mental Health Provider Agreement | 183 | |
Appendix B. Directory of America's Health Maintenance Organization | 231 | |
Appendix C. Treatment Summary | 297 | |
Appendix D. S.O.A.P. Process Note Recording Format | 303 | |
Appendix E. Managed Care Directory, 1995 | 305 | |
Appendix F. Brief Therapy Reading List | 311 | |
Appendix G. Managed Care Market Share Estimates, 1995 | 315 | |
Glossary | 317 | |
Index | 325 |
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