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Book Categories |
| Foreword | ||
| Preface | ||
| Overview | 1 | |
| Introduction | 3 | |
| Sect. I | Defining and Using Telecommunications | 25 |
| Ch. 1 | Telecommunications Around the World and in the Office | 27 |
| Ch. 2 | Using the Telephone | 43 |
| Ch. 3 | Emerging Trends | 49 |
| Sect. II | The Communications in Telecommunications | 89 |
| Ch. 4 | Communications | 91 |
| Ch. 5 | Understanding Ourselves | 99 |
| Ch. 6 | Workplace Applications | 119 |
| Sect. III | Business Applications and Opportunities | 159 |
| Ch. 7 | Standard Industrial Classifications | 161 |
| Ch. 8 | Basic Economic Concepts | 181 |
| Sect. IV | Defining and Using Telemarketing | 225 |
| Ch. 9 | Defining Telemarketing | 227 |
| Ch. 10 | Essential Marketing Concepts | 243 |
| Ch. 11 | Innovations and Technology from Around the World | 255 |
| Sect. V | Records Systems and Telecommunications | 291 |
| Ch. 12 | Records and Telecommunications | 293 |
| Ch. 13 | Some Rules of the Game | 303 |
| Ch. 14 | Records Management Supports the Need for Information | 311 |
| Glossary | 351 | |
| Index | 369 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Mary Jo Domanski
reviewed Applying Telecommunications and Technology from a Global Business Perspective on September 02, 2012
Applying Telecommunications and Technology from a Global Business Perspective
There's a lot here that's obvious and meant for an audience who are not in their 20s and haven't worked long in white collar jobs where email is used on a constant basis. That said, it did offer some helpful tips that I used shortly after reading the book. The best example was how the word 'please' can easily be misconstrued and convey a frosty tone of impatience. What this book has going for it is its small size (it would seem pointless to be carrying a giant hardcover around about a system that makes paper obsolete), its conciseness, and its colorful page layout that blends in the style of a power point presentation with less bullet points and more cornflower blue text boxes.
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