Emotional intelligence at work Book

This book really didn't have much value. It did go over that emotional intelligence is an important factor and it did give a lot of scenarios and examples. The problem I found was that the solutions worked in a bubble. There were so many times that they suggested solutions that would not work in my life. These suggestions would only work in a very emotionally intelligent environment. Also a lot of the information was very basic. Telling you not to invalidate feelings, listen to what they're saying, don't assume you know what they're thinking/feeling. This book was also very fluffy so much of it could have been cut out and replaced with. Don't assume. Don't be a jerk. It did have some useful information at the beginning about learning how you handle situations and how your emotions affect you. But like everything else you would need to do more research, read other books etc. So this book wasn't terrible, it does give you a springboard. I was going to give this three stars because it does what it was supposed to do in that it gave you information on how to be emotionally intelligent but then bumped it down to 2 because yes it is an introductory piece. But I don't think you would be successful with just this book or anything it brought to the table. In the end I'm deeming it a waste of time due to the fact that I could have just not read it. And I would have the exact same amount of information. I will have to read other books to be able to better understand the ideas and practices of this book and how to apply them. I could have ignored this but since this book was so fluffy i don't see an argument for why there isn't more useful information.