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Foreword ix
Acknowledgments xiii
About the Authors xv
About the Contributors xvii
Introduction xxiii
Section 1 Managing People
Chapter 1 The Coach in You Janet E. Porter Edward L. Baker, Jr. 3
Chapter 2 Management Is a Team Sport Janet E. Porter Edward L. Baker, Jr. 9
Chapter 3 Creating Public Health Management Teams That Work Kimberley Freire Rebecca Davis Karl Umble Anne J. Menkens 17
Chapter 4 The Behavioral Event Interview: Avoiding Interviewing Pitfalls When Hiring Claudia S. Plaisted Fernandez 23
Chapter 5 Employee Engagement Claudia S. Plaisted Fernandez 31
Chapter 6 Managing a Diverse Workforce: The Manager's Impact Robert C. Amelio 37
Chapter 7 The Power of Positive Personal Regard Claudia S. Plaisted Fernandez 45
Chapter 8 Promoting a Civil Workplace Darlene Lewis 51
Chapter 9 Making the Most of Your Time Amy Porter-Tacoronte 57
Chapter 10 Emotional Intelligence in the Workplace Claudia S. Plaisted Fernandez 65
Chapter 11 Creating Thought Diversity: The Antidote to Groupthink Claudia S. Plaisted Fernandez 71
Section 2 Managing Partnerships
Chapter 12 Partnering Essentials Janet E. Porter Edward L Baker, Jr. 77
Chapter 13 Humility and Technology to Foster Partnerships Janet E. Porter Stephen N. Orton 85
Chapter 14 Selecting Partners and Setting the Stage Janet E. Porter Edward L. Baker, Jr. 93
Chapter 15 Practicing Management and Leadership: Creating the Information Network for Public Health Officials Edward L. Baker, Jr. Janet E, Porter 101
Chapter 16 The Health Alert Network: Partnerships, Politics, and Preparedness Edward L. Baker, Jr. Janet E. Porter 109
Section 3 Managing Communication
Chapter 17 Meetings,Meetings, and More Meetings Janet E. Porter Edward L. Baker, Jr. 117
Chapter 18 Improving Your Presentation Skills Janet E. Porter Dianne Cerce 123
Chapter 19 Managing in the Information Age: Preventing "Electronic Fatigue Syndrome" Edward L. Baker, Jr. Stephen N. Orton 131
Chapter 20 Managing and New Web Communication Technology Stephen N. Orton 135
Chapter 21 Managing the Difficult Conversation Claudia S. Plaisted Fernandez 145
Chapter 22 Managing the Boss Janet E. Porter Edward L. Baker, Jr. 151
Section 4 Managing Business
Chapter 23 Civic Entrepreneurship: Revenue-Generating Strategies for Government and Nonprofit Organizations James H, Johnson, Jr. 159
Chapter 24 Business Planning for Public Health from the North Carolina Institute for Public Health Stephen N. Orton Anne J. Menkens 165
Chapter 25 Business Process Improvement; Working Smarter, Not Harder Tracy Lockard 173
Chapter 26 Fundraising 101: Why Seek Private Funding? Gregory Philip Duyck 179
Chapter 27 Fundraising 101: Getting Started Gregory Philip Duyck 185
Chapter 28 Fundraising 101: Executing Your Plan Gregory Philip Duyck 191
Index 197
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Add Managing the Public Health Enterprise, In today's busy public health workplace, public health managers need guidance on how best to fulfill the many roles they play, as leaders, administrators, fundraisers, and internal and external communicators. This book serves as an easily-accessible so, Managing the Public Health Enterprise to your collection on WonderClub |