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Contributors ix
Introduction xi
Chapter 1 Communication and Nursing: Historical Roots and Related Theory Valerie A. Hart 1
Early Nursing Education 2
Influence of Psychiatric-Mental Health Nursing 5
Patient-Centered Care 8
The Picker Institute 18
Reflective Practice 20
The Work of Patricia Benner 24
Implications for Advanced Practice Nursing 26
Chapter 2 The Healthcare Climate and Communication Elcha Shain Buckman 43
Historical Background 43
The Business of US Health Care: A Response to Change 49
Health Care Transformed: 1935 to 1980 49
Reciprocal Influences on Health Care 65
The Future of US Health Care 71
Communication and the Present Healthcare Climate 75
Chapter 3 Personal and Professional Relationships and Communication Valerie A. Hart 91
Boundaries 92
Self-Disclosure 94
Empathy 99
Compassion Fatigue 102
Chapter 4 The Art of Listening Valerie A. Hart 123
Active Listening 123
The Steps of Active Listening 125
Specific Issues in Advanced Practice and Primary Care 130
Compliance, Adherence, and Follow-Through 134
Nonverbal Communication 138
Chapter 5 Communication Across the Life Span Valerie A. Hart L. Susan Yetter 163
Communicating with Children 163
Difficult Conversations with Children 165
Communicating with Adolescents 166
Communicating with Older Adults 168
The Use of Elderspeak 169
How to Improve Communications with Older Adults 170
Elder Mistreatment 172
Advanced Care Planning 174
Chapter 6 Difficult Conversations Valerie A. Hart 187
Communicating Bad News 187
Chapter 7 Communications and Cultural Issues Valerie A. Hart 221
Health Information Literacy 223
Communications and Latino Culture223
Use of Interpreters 226
Transcultural Nursing Assessment 228
Additional Cultural Models 229
Chapter 8 Interdisciplinary and Peer Communication Ann M. McPhee 243
Horizontal Violence 243
Collaboration and Teamwork 245
Conflict 250
Health Outcomes 251
Chapter 9 Specific Issues Related to Advanced Practice Roles Elcha Shain Buckman 261
Theories for Knowledge-Based Practice 261
Advantages of Advanced Practice 267
The Buckman Business Consulting Model 272
Chapter 10 Communication and Peer Group Supervision Valerie A. Hart 283
Peer Groups 284
Peer Group Consultation Model 291
Sample Peer Groups 302
Index 309
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Dennis Taylor Jr
reviewed Patient-Provider Communications: Caring to Listen on October 18, 2009
Patient-Provider Communications: Caring to Listen
An inspiring, helpful guide to increased effectiveness in communicating across different cultures and languages. There is some typical politically liberal bias, as one would expect from a pair of American academics, but overall a very well written book!
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Add Patient-Provider Communications: Caring to Listen, This text offers specific patient communication for advanced practice nurses. Role-plays for different clinical situations, with varying patient populations provide a bridge for implementing communication strategies in the clinical setting. Each chapter g, Patient-Provider Communications: Caring to Listen to the inventory that you are selling on WonderClubX
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Add Patient-Provider Communications: Caring to Listen, This text offers specific patient communication for advanced practice nurses. Role-plays for different clinical situations, with varying patient populations provide a bridge for implementing communication strategies in the clinical setting. Each chapter g, Patient-Provider Communications: Caring to Listen to your collection on WonderClub |
