Handbook of Home Health Care Administration Book

	Foreword
	Introduction
Ch. 1	Home health administration : an overview	3
Ch. 2	The home health agency	16
Ch. 3	Medicare conditions of participation	27
Ch. 4	The joint commission's home care accreditation program	63
Ch. 5	CHAP accreditation : standards of excellence for home care and community health organizations	71
Ch. 6	Accreditation for home care aide and private duty services	81
Ch. 7	ACHC : accreditation for home care and alternate site health care services	86
Ch. 8	Certificate of need and licensure	92
Ch. 9	Credentialing : organizational and personnel options for home care	101
Ch. 10	The relationship of the home health agency to the state trade association	111
Ch. 11	The national association for home care and hospice	115
Ch. 12	The visiting nurse association of America	124
Ch. 13	Self-care systems in home health care nursing	131
Ch. 14	Home health care documentation and record keeping	135
App. 14-A	COP standards pertaining to HHA clinical record policy	147
App. 14-B	Abington Memorial Hospital home care clinical records	150
Ch. 15	Computerized clinical documentation	161
Ch. 16	Home telehealth : improving care and decreasing costs	176
Ch. 17	Implementing a competency system in home care	185
Ch. 18	Meeting the need for culturally and linguistically appropriate services	211
Ch. 19	Classification : an underutilized tool for prospective payment	224
Ch. 20	Analysis and management of home health nursing caseloads and workloads	236
Ch. 21	Home health care classification (HHCC) system : an overview	247
Ch. 22	Nursing diagnoses in home health nursing	261
Ch. 23	Perinatal high-risk home care	274
Ch. 24	High technology home care services	279
Ch. 25	Discharge of a ventilator-assisted child from the hospital to home	291
Ch. 26	Performance improvement	301
Ch. 27	Evidence-based practice : basic strategies for success	310
Ch. 28	Quality planning for quality patient care	315
Ch. 29	Program Evaluation	320
App. 29-A	Formats for presenting program evaluation tools
Ch. 30	Effectiveness of a clinical feedback approach to improving patient outcomes	341
Ch. 31	Implementing outcome-based quality improvement into the home health agency	352
Ch. 32	Benchmarking and home health care	383
Ch. 33	Administrative policy and procedure manual	395
Ch. 34	Discharge planning	399
Ch. 35	Strategies to retain and attract quality staff	421
Ch. 36	Evaluating productivity	436
Ch. 37	Labor-management relations	448
Ch. 38	Human resource management	459
Ch. 39	Staff development in a home health agency	474
Ch. 40	Transitioning nurses to home care	484
Ch. 41	Case management	495
Ch. 42	Managed care	499
Ch. 43	Community-based long-term care : preparing for a new role	507
Ch. 44	Understanding the exposures of home health care : an insurance primer	519
Ch. 45	Budgeting for home health agencies	527
Ch. 46	Reimbursement	535
Ch. 47	How to read, interpret, and understand financial statements	549
Ch. 48	Management information systems	558
Ch. 49	Legal issues of concern to home care providers	571
Ch. 50	Understanding the basics of home health compliance	590
Ch. 51	The HIPAA standards for privacy of individually identifiable health information	616
Ch. 52	Ethical practice in the daily service to home care client, their families, and the community	666
Ch. 53	Participating in the political process	675
Ch. 54	Strategic planning	693
Ch. 55	Marketing : an overview	708
Ch. 56	The internet in home health and hospice care	723
Ch. 57	Disease management programs	736
Ch. 58	The process of visiting nurse association affiliation with a major teaching hospital	756
Ch. 59	Grantsmanship in home health care : seeking foundation support	771
Ch. 60	Home care volunteer program	778
Ch. 61	The manager as published author : tips on writing for publication	796
Ch. 62	Student placements in home health care agencies : boost or barrier to quality patient care?	810
Ch. 63	A student program in one home health agency	818
Ch. 64	The role of the physician in home care	834
Ch. 65	Research in home health agencies	840
Ch. 66	Hospice care : pioneering the ultimate love connection about living not dying	850
App. 66-A	State of Connecticut physician assisted living (PAL) directive	863
App. 66-B	Summary guidelines for initiation of advanced care	864
Ch. 67	Safe harbor : a bereavement program for children, teens, and families	866
Ch. 68	Planning, implementing, and managing a community-based nursing center : current challenges and future opportunities	872
Ch. 69	Adult day services - the next frontier	883
Ch. 70	Partners in healing : home care, hospice, and parish nurses	891
Ch. 71	Meeting the present challenges and continuing to thrive in the future : tips on how to be successful as an administrator in home health and hospice care	899