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Preface | ||
Ch. 1 | The Professional Defined: Traditionally, Legally, and Practically | 1 |
Ch. 2 | Professional Employees in the Health Care Organization | 15 |
Ch. 3 | From School to the Real World | 41 |
Ch. 4 | The Professional and the Nonprofessional: Where Is the Line? | 49 |
Ch. 5 | Professional Behavior and Professional Treatment | 61 |
Ch. 6 | Professional Mobility: Up, Across, or Out? | 73 |
Ch. 7 | Motivation and the Professional | 89 |
Ch. 8 | Appraising the Professional's Performance | 107 |
Ch. 9 | Day-to-Day Management of the Professional Employee | 137 |
Ch. 10 | The Professional as a Manager | 163 |
Ch. 11 | Unionization and the Professional | 181 |
Ch. 12 | Cases: Managing the Healthcare Professional | 207 |
Index | 245 |
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