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Book Categories |
Ch. 1 | A brief history | 3 |
Ch. 2 | Hospitals and important health care trends | 9 |
Ch. 3 | Organization | 21 |
Ch. 4 | The governing body | 29 |
Ch. 5 | The chief executive officer | 37 |
Ch. 6 | Outpatient areas | 45 |
Ch. 7 | The emergency department | 51 |
Ch. 8 | The admitting department | 59 |
Ch. 9 | The medical staff | 67 |
Ch. 10 | Nursing services | 77 |
Ch. 11 | Key ancillary services | 95 |
Ch. 12 | Other ancillary services | 109 |
Ch. 13 | Patient support services | 121 |
Ch. 14 | Facilities support services | 131 |
Ch. 15 | Administrative support services | 145 |
Ch. 16 | Generating revenue | 159 |
Ch. 17 | Hospital budgeting | 165 |
Ch. 18 | Business functions | 171 |
Ch. 19 | Medical records | 179 |
Ch. 20 | Quality improvement | 187 |
Ch. 21 | Risk management and medical malpractice | 193 |
Ch. 22 | Patient safety | 197 |
Ch. 23 | Bioethics | 201 |
Ch. 24 | Accreditation and licensing | 207 |
Ch. 25 | Hospital marketing | 217 |
Ch. 26 | Planning | 227 |
Ch. 27 | The US medical care system | 235 |
Ch. 28 | The US health care system compared to the world | 243 |
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