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Good To Talk Book

Good To Talk
Good To Talk, , Good To Talk has a rating of 4.5 stars
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Good To Talk, , Good To Talk
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  • Good To Talk
  • Written by author Deborah Cameron
  • Published by Sage Publications UK, September 2000
  • It's good to talk is one of the great clich[ac]es of our time. The benefits of talk to individuals, families and organizations are proclaimed by pop psychologists, television talk show hosts, and management gurus. The importance of talk is talked abo
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Book Categories

Authors

Prologue
Acknowledgements
1Introduction: Good to talk?1
2Codifying 'communication': knowledge, authority and standards24
3Talk as enterprise: communication and culture change at work53
4Communication factories: Inside the call centre91
5Schooling spoken discourse125
6Communication and the pursuit of happiness149
Epilogue178
Appendix: Research methods and research ethics184
Notes188
Bibliography201
Index208


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