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| Acknowledgments | ||
| Introduction | ||
| Ch. 1 | Strategic Balance: General Electric | 1 |
| Ch. 2 | The Ladder of Performance: Hewlett Packard | 29 |
| Ch. 3 | Leaders for the New Millennium: Cisco Systems, Texas Instruments, Sprint PCS | 63 |
| Ch. 4 | The Iconoclastic Organization: Toni & Guy, Microsoft, Wal-Mart | 93 |
| Ch. 5 | The Four-Phase Cycle | 115 |
| Ch. 6 | The Traditional Model, and Why It Doesn't Work | 139 |
| Ch. 7 | Managing Change in a Supersonic Environment: Pizza Hut, EDS | 167 |
| Ch. 8 | Product Management and Complex Environments: Southwest Airlines | 197 |
| Ch. 9 | Continue to Learn or Cease to Exist | 223 |
| Ch. 10 | Management and Dynamic Systems: Standard Aero of Canada | 245 |
| Ch. 11 | The Process of Strategic Balance: Stratfor.com, Enron, The Lauck Group | 267 |
| Ch. 12 | Winners and Losers in the New Digital World: Telecom Technologies (Sonus), Fidelity Investments, TMP Worldwide, The Promotion Network, Dell Computer | 293 |
| Endnotes | 319 | |
| Index | 327 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
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