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Foreword | ||
Acknowledgements | ||
Preface | ||
1 | Introduction to flight catering | 1 |
2 | The flight catering industry | 15 |
3 | The air travel market-place and customer | 38 |
4 | Passenger appetite and behaviour | 64 |
5 | Menu planning and food product strategies | 75 |
6 | Flight catering supply chain and inventory management | 103 |
7 | Flight production facilities and systems planning | 125 |
8 | Flight catering operations and organisation | 148 |
9 | Food management | 167 |
10 | Transportation and loading | 193 |
11 | International logistics | 208 |
12 | Flight catering information systems | 226 |
13 | On-board stowage and regeneration | 244 |
14 | On-board services | 259 |
15 | Off-loading and recycling | 274 |
16 | Innovation in flight catering | 301 |
Index | 317 |
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