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Acknowledgments | ||
Manners from the Heart | 1 | |
Pt. 1 | Everyday Relationship for Our Times | 9 |
Ch. 1 | Family Manners | 11 |
Ch. 2 | The Manners That Make Children Great | 51 |
Ch. 3 | Making Friends in a Busy World | 85 |
Ch. 4 | Working Smart | 105 |
Ch. 5 | The Manners That Make Travel Easier | 130 |
Ch. 6 | The Art of Tipping | 150 |
Ch. 7 | Dressing Appropriately | 164 |
Ch. 8 | Common Courtesies | 173 |
Ch. 9 | Table Manners That Take You Anywhere: The Right Thing to Do at Every Kind of Meal - or, How to Avoid Being a Klutz | 185 |
Pt. 2 | Answers to Questions About Manners You Thought That No One Had to Ask Anymore | 219 |
Ch. 10 | New Manners for an Ever-Changing Society | 221 |
Pt. 3 | The Rites of Passage | 245 |
Ch. 11 | You're Engaged! | 247 |
Ch. 12 | Weddings | 259 |
Ch. 13 | Pregnancy, Birth, and Other Rites of Passage That Welcome a Child into the World | 379 |
Ch. 14 | The Last Rite of Passage: Funerals | 392 |
Pt. 4 | The Art of Entertaining | 403 |
Ch. 15 | Entertaining Today's Way | 405 |
Ch. 16 | Gifts That Show You Care | 540 |
Pt. 5 | Difficult Times: Healing Yourself and Others When Trouble Strikes | 563 |
Ch. 17 | How to Help Someone Deal with the Loss of a Spouse | 565 |
Ch. 18 | When Someone Is Ill or Injured | 577 |
Ch. 19 | Making Things Right: When You've Really Messed Up. Send Roses | 585 |
Pt. 6 | The Key to Good Communication: More Than Electronics | 593 |
Ch. 20 | How to Be an Interesting Conversationalist | 595 |
Ch. 21 | Great Telephone Manners at Home | 610 |
Ch. 22 | Classic Correspondence: Writing Good Letters and Notes | 620 |
Ch. 23 | Addressing People Properly | 650 |
Afterword | 685 | |
Index | 687 |
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