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Book Categories |
Introduction | ||
Authors' Addresses | ||
Trademarks | ||
Sect. 1 | How Can We Re-Engineer the Business? | 1 |
1 | Business Re-Engineering: The Business Realities | 5 |
2 | Information Technology and Business Process Redesign: It - Enabler Or Disabler of BPR | 19 |
3 | Business Process Re-Engineering: Who Does What to Whom? | 33 |
Sect. 2 | Does It Help to Have Methods and Tools for Business Re-Engineering? | 41 |
4 | A Practical Approach to Redesigning and Implementing Business Processes | 47 |
5 | Apache: A Pictorial Case Tool for Business Process Engineering | 65 |
6 | Process Modelling: Why, What and How | 81 |
7 | Strategic Business Process Engineering: A Systems Thinking Approach Using ithink | 99 |
8 | Caddie: An Advanced Tool for Organisational Design and Process Modelling | 119 |
9 | The Development Environment for Business Process Re-Engineering | 137 |
Sect. 3 | How Can We Make Business Re-Engineering Work? | 149 |
10 | Automating Business Process Re-Engineering With the Business Design Facility | 153 |
11 | Technology and Business Process Re-Engineering: Identifying Opportunities for Competitive Advantage | 177 |
Questions and Answers from the Panel Session | 193 | |
Sect. 4 | Some Tools for Business Re-Engineering | 199 |
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