Queueing Theory Book

1 Introduction 1

2 Simple Markovian Queueing Models 49

3 Advanced Markovian Queueing Models 117

4 Networks, Series, and Cyclic Queues 179

5 General Arrival or Service Patterns 219

6 General Models and Theoretical Topics 277

7 Bounds and Approximations 329

8 Numerical Techniques and Simulation 369

References 427

App. A Symbols and Abbreviations 439

App. B Tables 447

App. C Transforms and Generating Functions 455

App. D Differential and Difference Equations 467

App. E QtsPlus Software 489

Index 495