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Foreword | ||
Preface | ||
Acknowledgments | ||
Pt. I | People: HR's Bottom-Line Asset | |
1 | Getting Extraordinary Results from Ordinary People | 3 |
2 | Looking North on the Leadership Compass: Effective HR Management for the New Century | 11 |
3 | The 21st Century Workforce: Implications for HR | 19 |
4 | Engaging the Generations | 25 |
5 | Globalization: How Real Are the People Challenges? | 35 |
6 | Understanding Referent Groups and Diversity: A Key Challenge for Human Resource Leaders | 51 |
Pt. II | Emerging Practices | |
7 | Putting Pride to Work: Recapturing the Power of the Most Effective Motivational Force | 59 |
8 | Leveraging HR: How to Develop Leaders in "Real Time" | 67 |
9 | Strategic HRM Measurement: From Justifying HR to Strategic Talent Leadership | 79 |
10 | Human Resource Management and Business Performance: Lessons for the 21st Century | 91 |
11 | The Icarus Syndrome: Talent Management and Derailment in the New Millennium | 99 |
12 | Maximizing the Probability of Success of Newly Recruited Executives | 109 |
13 | Learning via Education and Training | 115 |
14 | Beam Me Some Talent, Scotty! Knowledge, Learning, and Technology on the Starship Enterprise | 121 |
Pt. III | Emerging Organization and Culture | |
15 | Free to Choose: Fostering the Innovative Organization | 129 |
16 | Building a New Partnership | 135 |
17 | Get Down to Business | 143 |
18 | Accomodating Change in the 21st Century | 149 |
19 | Managing Global Total Rewards | 157 |
20 | Globalization of HR: 21st Century Challenges | 169 |
21 | Challenges of a Global Marketplace | 177 |
Pt. IV | Leading Change: The Enduring Task | |
22 | When Change is Out of Our Control | 187 |
23 | Mother's Work Is Never Done: Myths and Facts about Organizational Change | 195 |
24 | Unilever's Path to Growth: Reflections on a Journey in Progress | 203 |
25 | Finding the Missing Link: Connecting Your Business Strategy and Leadership Strategy | 215 |
26 | Convergence of HR: Leadership and Change Management | 227 |
Pt. V | The HR Profession: Coming Demise or New Beginning? | |
27 | Is This the End of HR? | 239 |
28 | Transforming Your HR Department into a Start-Up Professional Services Firm | 245 |
29 | What's Next for the People Function? A Missing Link for Delivering Value | 251 |
30 | Profession at a Crossroads | 259 |
31 | Human Resources and Power: Oxymoron or Necessity? | 265 |
32 | Managing for Execution: HR Delivery Imperatives for the 21st Century | 273 |
33 | HR as a Trusted Partner | 281 |
34 | The HR Head as Trusted CEO Advisor: Six Strategies for Becoming a Valued Partner to Senior Management | 287 |
Notes | 295 | |
About the Contributors | 307 | |
Index | 323 |
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