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Book Categories |
Acknowledgments | ||
Introduction: A Radical Start | 1 | |
Ch. 1 | The New Rules | 5 |
Ch. 2 | GE Plastics - Making the Internet Part of the Culture | 25 |
Ch. 3 | Enron - Redefining Yourself through New Markets | 47 |
Ch. 4 | Victoria's Secret - It's the Brand, Offline and Online | 63 |
Ch. 5 | Nortel - Agility, Not Speed, Fuels Success | 81 |
Ch. 6 | David Bowie - An Interactive Community That Rocks | 99 |
Ch. 7 | GM - Finding a Catalyst for Shaking Tradition | 115 |
Ch. 8 | Southwest Airlines - Simplicity Wins, Complexity Confuses | 139 |
Ch. 9 | Progressive - Innovation Driven by Pragmatism | 157 |
Ch. 10 | Staples - Multiple Channels Mean Repeat Customers | 175 |
Ch. 11 | Get Radical Now | 195 |
Index | 201 |
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Radical E : From GE to Enron-Lessons on How to Rule the Web, Be an online success story with the built-to-last Internet strategies used by today's leading e-businesses
* General Electric Plastics
* Enron
* Victoria's Secret
* Nortel Networks
* David Bowie (DavidBowie.com)
* General Motors |