Net Gain in Construction Book

	Preface	vii
	Acknowledgements	ix
	List of figures	x
Chapter 1	Creating a learning organization in construction	1
	Questions addressed in this chapter	1
	Knowledge and communication	1
	Learning organizations in construction	2
	Information in construction	2
	Construction under pressure	4
	The Internet-enabled learning organization	7
	Primacy of the whole	8
	The community nature of individuals	9
	Creative power of language	10
	Four functions of the mind	11
	A roadmap	12
	Key points from this chapter	14
Chapter 2	Creating a virtual value chain	15
	Questions addressed in this chapter	15
	Marketplace and marketspace	15
	Virtual value chain	16
	Three stages of virtual value adding	18
	New economics of information	19
	From physical to information resources	19
	Transformation of the economics of information	20
	Zero-sum game	23
	Internet strategy and fit	24
	Key points from this chapter	27
Chapter 3	Creating visibility	28
	Questions addressed in this chapter	28
	Visibility and the learning organization	29
	Static and dynamic information	29
	Bechtel Corporation	31
	Document-driven knowledge systems	34
	Who needs machine interpretation?	35
	Birth of markup languages	36
	Web-based markup	37
	Arrival of XML	37
	Overcoming information overload	39
	Key points from this chapter	40
Chapter 4	Creating new services	41
	Questions addressed in this chapter	41
	Mirroring capabilities	41
	Internet-enabled design	42
	Internet-enabled CAD	43
	CAD browsers	46
	Existing CAD browsers	46
	Internet aware CAD data	47
	Shortcomings of CAD	48
	Object modelling	49
	Creating the industrial virtual enterprise	53
	Interoperability	57
	Replacing face-to-face interaction in design and construction	57
	Understanding face-to-face communication	58
	Nonverbal communication	60
	Technical trade-offs	61
	Internet-based real-time video	62
	Video-as-data	63
	Video for connection	63
	Reality of mirroring the face-to-face experience	64
	Taywood Engineering	64
	Key points from this chapter	67
Chapter 5	Creating customer communities	68
	Questions addressed in this chapter	68
	Introduction	68
	Hans Haenlein Architects	69
	Power of the on-line community	73
	Examples of on-line discussions	74
	The future of on-line communities	78
	Key points from this chapter	82
Chapter 6	Creating trust	83
	Questions addressed in this chapter	83
	Introduction	83
	Transaction costs and opportunism	84
	Trust and virtuality	84
	Security and the Internet	85
	Dimensions of electronic security	87
	Encryption concepts	88
	Firewalls	90
	Firewall policies	93
	Virtual private networks	94
	Partnering and trust	94
	Benefits of trust	97
	Key points from this chapter	97
Chapter 7	Creating trade	99
	Questions addressed in this chapter	99
	Dodo strategy	99
	Broad view of e-commerce	100
	Stages of the buying process	101
	Electronic data interchange in construction	102
	Plug-and-play organizations using XML	104
	Software agents	106
	Identifying e-commerce applications	111
	Extranets	113
	Two types of extranet	113
	Summary	115
	Key points from this chapter	116
Chapter 8	Creating an Internet architecture	117
	Questions addressed in this chapter	117
	What is the problem?	117
	What are the options?	118
	What is aecXML?	120
	Types of information encompassed in aecXML	122
	AecXML schema and emerging XML capabilities	123
	Elements in the aecXML specification	126
	Demise of the document	128
	From paperless to documentless	129
	Designing an XML-based information management system	131
	Content repository	134
	Key points from this chapter	137
Chapter 9	Creating an Internet system specification	138
	Questions addressed in this chapter	138
	Importance of planning	138
	Stages involved	140
Stage 1	Organizing	141
Stage 2	Baseline views	143
Stage 3	Target definition	146
	Key points from this chapter	148
Chapter 10	Creating the future	149
	Questions addressed in this chapter	149
	Introduction	149
	Document driven or people driven?	150
	What next?	153
	How ready is your business?	154
	Deep learning	155
	People make businesses	156
	Directory of expertise--Internet in construction	157
	Glossary	162
	References	176
	Index	179