Enhancing Health Service Management: The Role of Decision Support Systems Book

	Notes on contributors
	Foreword
	Acknowledgements
	Permissions
	Preface
Pt. 1	Context and definition	1
1	The context of decision making in the NHS	3
2	The nature of decision support systems	19
Pt. 2	Strategic service planning	37
3	Spatial decision support systems for health care planning	43
4	Improving the balance of elderly care services	71
5	Activity and capacity planning in an acute hospital	86
6	Capital investment appraisal in the NHS	103
Pt. 3	Operational service planning and management	123
7	Decision support in primary care	128
8	The MatS maternity staffing model	145
9	A decision support system for planning continuity of midwifery services	165
10	Queue management: what has a DSS approach to offer to improve the running of outpatient clinics?	177
11	Decision support systems in neurosciences: measurement and analysis of clinical activity	199
Pt. 4	Policy and organizational learning	213
12	A management flight simulator for community care	217
13	Decision support in objective-setting, monitoring and review	245
Pt. 5	Future prospects	269
14	Future prospects: issues, informatics and methodologies	272
15	Conclusions	287
	Index	299