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Part One: INTRODUCTION. 1. Organizational Behavior and Opportunity. 2. Challenges for Managers. Part Two: INDIVIDUAL PROCESSES AND BEHAVIOR. 3. Personality, Perception, and Attribution. 4. Attributes, Emotions, and Ethics. 5. Motivation at Work. 6. Learning and Performance Management. Part Three: INTERPERSONAL PROCESSES AND BEHAVIOR. 7. Communication. 8. Work Teams and Groups. 9. Decision Making by Individuals and Groups. 10. Power and Politics. 11. Leadership and Followership. 12. Conflict and Negotiation. Part Four: ORGANIZATIONAL PROCESSES AND STRUCTURE. 13. Job Design and Redesign. 14. Organizational Design and Structure. 15. Organizational Culture. 16. Managing Change.
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