Building a Better Delivery System: A New Engineering/Health Care Partnership Book

Pt. I	Consensus report
1	A new partnership between systems engineering and health care	11
2	A framework for a systems approach to health care delivery	19
3	The tools of systems engineering	27
4	Information and communications systems : the backbone of the health care delivery system	63
5	A strategy of accelerate change	83
Pt. II	Workshop presentations
	Crossing the quality chasm	95
	Bridging the quality chasm	99
	Envisioning the future	103
	Improving health and health care	105
	Engineering and the health care system	107
	Engineering and the health care organization	113
	Evidence-based medicine	117
	The context of care and the patient care team : the safety attitudes questionnaire	119
	Engineering the patient and family into the patient care team	125
	Connecting patients, providers, and payers	129
	New paradigms for working and learning	133
	Designing caregiver- and patient-centered health care systems	135
	Systems engineering : opportunities for health care	141
	Supply-chain management and health care delivery : pursuing a system-level understanding	143
	The human factor in health care systems design	147
	Changing health care delivery enterprises	149
	Transforming current hospital design : engineering concepts applied to the patient care team and hospital design	153
	Discrete-event simulation modeling of the content, processes, and structures of health care	157
	Measuring and reporting on health care quality	163
	Archimedes : an analytical tool for improving the quality and efficiency of health care	167
	Applying financial engineering to the health services industry	173
	Engineering tools and methods in the delivery of cancer care services	177
	Patient trajectory risk management	183
	Deploying resources for an idealized office practice : access, interactions, reliability, and vitality	187
	Engineering and the system environment	191
	Challenges in informatics	193
	A national standard for medication use	195
	Obstacles to the implementation and acceptance of electronic medical record systems	199
	Automation of the clinical practice : cost-effective and efficient health care	205
	The eICU solution : a technology-enabled care paradigm for ICU performance	209
	Wireless biomonitoring for health care	215
	Rehabilitation redefined	221
	Evaluating the potential of new technologies	223
	Political barriers to change	227
	Lessons from financial services	231
	Can purchasers leverage engineering principles to improve health care?	233
	Shibboleths in modeling public policy	235
	Matching and allocation in medicine and health care	237