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| Contributors | ||
| Acknowledgments | ||
| I | Introduction | 1 |
| 1 | Tools for Inventing Organizations: Toward a Handbook of Organizational Processes | |
| II | How Can We Represent Processes? Toward a Theory of Process Representation | 39 |
| 2 | The Interdisciplinary Study of Coordination | 47 |
| 3 | A Taxonomy of Organizational Dependencies and Coordination Mechanisms | 85 |
| 4 | Toward a Design Handbook for Integrating Software Components | 109 |
| 5 | Defining Specialization for Process Models | 131 |
| 6 | Process as Theory in Information Systems Research | 177 |
| 7 | Grammatical Models of Organizational Processes | 191 |
| III | Contents of the Process Handbook | 215 |
| 8 | What Is in the Process Handbook? | 221 |
| 9 | Let a Thousand Gardeners Prune: Cultivating Distributed Design in Complex Organizations | 261 |
| 10 | A Coordination Perspective on Software Architecture: Toward a Design Handbook for Integrating Software Components | 291 |
| 11 | A Coordination Theory Approach to Process Description and Redesign | 335 |
| IV | Process Repository Uses | 371 |
| 12 | Inventing New Business Processes Using a Process Repository | 379 |
| 13 | The Process Recombinator: A Tool for Generating New Business Process Ideas | 403 |
| 14 | Desiging Robust Business Processes | 423 |
| 15 | A New Way to Manage: Process Knowledge | 443 |
| 16 | Toward a Systematic Repository of Knowledge about Managing Collaborative Design Conflicts | 447 |
| 17 | Genre Taxonomy: A Knowledge Repository of Communicative Actions | 465 |
| 18 | A Coordination Perspective on Software System Design | 497 |
| 19 | The Product Workbench: An Environment for the Mass-Customization of Production Processes | 515 |
| 20 | How Can Cooperative Work Tools Support Dynamic Group Processes? Bridging the Specificity Frontier | 525 |
| V | Conclusion | 545 |
| App | Enabling Technology | 549 |
| Consolidated References | 577 | |
| Index | 603 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Glen Sumailo
reviewed Organizing Business Knowledge: The MIT Process Handbook on September 23, 2007
Organizing Business Knowledge: The MIT Process Handbook
This is an excellent introductory book with a broad view of the topic. It gives information on such essential ideas like tacit knowledge, codified knowledge, objectivist perspective, some problems of knowledge sharing like the willingness of knowledge workers to participate in knowledge processes and on the term 'social capital' ("p83: "Social capital relates to the networks of personal relationships that people possess and are embedded within and the resources people can draw on and utilize through such networks. The social capital theory is typically predicated on the assumption that the resources available to people through such networks can aid action" - although he forgets to mention what the maintenance of such network costs). I expressly can't entirely agree about the authors view on knowledge work and ambiguity. Cross community knowledge processes cover a whole chapter. And he also gives some ideas on 'ICT-enabled KM from an objectivist perspective (p.222, ICT-Information and Communication Technologies): "..., whose knowledge management system was, in essence, a searchable repository of employee expertise and know-how;" (p.223). All in all, I enjoyed reading this book.
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