The Handbook of Residential Care Book

	List of figures
	List of examples
	List of checklists
	Preface
	Acknowledgements
	Introduction	1
1	Scenes from residential work	4
	Struggling to care	4
	Complicated, exhausting work	7
	Arguing with Bertram	13
	Preparing tea	16
	Local politics	19
2	Understanding and managing: making a start	23
	Starting work	23
	Applying self-management	28
	The working use of principle	32
	Organising yourself	35
3	Giving and receiving	41
	Fantasy/Phantasy, the unconscious, transference and counter-transference	41
	Building and using relationships	42
	Building relationships with children	48
	Bedtime	52
	Physical assistance: bathing	56
	Sexuality	58
	Control	64
	The rewards of the job: giving and receiving	69
4	Leading and influencing: creating and using vision	72
	Vision	72
	Management and leadership: a reassessment	73
	Sharing responsibility	78
	Becoming a senior worker	80
5	Creating helpful organisation	90
	It's not so much the building as the way you use it	90
	Inclusion/exclusion	97
	Food and catering	100
	Staff organisation	102
	Supervision	105
	Training and development	109
	Rotas	111
	Routines, rules and habits	114
6	Resisting hindering organisation	124
	Organisation(s)	124
	Organisations as systems	125
	The role of the manager	136
	The policy roundabout	138
7	Outside assistance	144
	What is an outsider?	145
	The roles of outsiders	148
8	A good place to live?	157
	Boundaries are important but broken rules aren't the end of the world: Joe's story	158
	Packed off and forgotten: Theresa's story	160
	If I'm good they're going to keep me; if I'm bad they're going to move me: Sandra's story	164
	I chose to come here; I manage well: Mrs Dunsford's story	167
9	Liberating institutions: a future for residential care	169
	Past, present and future	169
	Exploiting the bandwagon of superficial change	180
	Appendix 1 The learning basket	186
	Appendix 2 Change	188
	Appendix 3 Models, images and cultures of organisations, establishments, units, homes and teams	190
	Bibliography	193
	Index	197