Operations Management: Integrating Manufacturing Book

Part I: OPERATIONS MANAGEMENT IN TODAY'S BUSINESS ENVIRONMENT
Chapter 1: Introduction to Operations Management
Chapter 2: Operations Strategy: Identifying Core Competencies Supplement 2: Financial Analysis in Operations Management
Chapter 3: The Role of Information Technology
Chapter 4: Supply Chain Management: Integrating Across Organizations
Chapter 5: Integrating Manufacturing and Services
Part II: PROCESS DECISIONS
Chapter 6: New Product and Service Development, and Process Selection
Chapter 7: Project Management
Chapter 8: Process Measurement and Analysis Supplement 8: Job Design and Work Performance Measurement
Chapter 9: Quality Management Supplement 9: Quality Control Tools for Improving Processes
Chapter 10: Lean Operations
Part III: FACILITY DECISIONS
Chapter 11: Facility Location and Capacity Planning
Chapter 12: Facility Layouts Supplement 12: Forecasting
Part IV: AGGEGRATE PLANNING AND INVENTORY DECISIONS
Chapter 13: Aggregate Planning
Chapter 14: Inventory Systems for Independent Demand
Part V. DAILY OPERATIONAL DECISIONS
Chapter 15: Inventory Systems for Dependent Demand
Chapter 16: Waiting Line Management Supplement 16: Waiting Line Theory
Chapter 17: Scheduling