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Preface | ||
Pt. I | Introduction and Overview | 1 |
Ch. 1 | Marketing Management: Introduction and Overview | 1 |
Ch. 2 | Strategic Planning and Marketing Orientation | 47 |
Ch. 3 | The Marketing Environment | 87 |
Pt. II | Understanding the Customer | 135 |
Ch. 4 | Individual Consumer's Behavior in the Marketplace | 135 |
Ch. 5 | Market Segmentation, Analysis, Targeting, and Positioning | 171 |
Ch. 6 | Organizational Buying Behavior | 211 |
Pt. III | The Four Ps of Marketing Management | 265 |
Ch. 7 | New Product Development | 265 |
Ch. 8 | Managing Product Life Cycles | 303 |
Ch. 9 | Marketing Communication | 328 |
Ch. 10 | Advertising, Sales Promotion, and Publicity | 363 |
Ch. 11 | Sales and Sales Management | 416 |
Ch. 12 | Pricing: Macro, Behavioral, and Managerial Decisions | 471 |
Ch. 13 | Distribution Systems from a Producer's Perspective | 524 |
Ch. 14 | Marketing Concerns of Wholesale, Retail, and Physical Distribution Intermediaries | 579 |
Pt. IV | A Return to Strategic and Administrative Issues | 623 |
Ch. 15 | International Marketing Strategies: Issues in Design and Implementation | 623 |
Ch. 16 | Formulating and Implementing the Marketing Plan | 675 |
Ch. 17 | Evaluating and Controlling the Marketing Effort | 700 |
Credits | C-1 | |
Index | I-1 |
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Marketing management, Designed to bridge the gap between rich academic literature and the world of marketing practice
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